Nuvelis Digital Ltd Terms and Conditions

Effective Date: 1st January 2026


These Terms and Conditions ("Terms") govern the use of services provided by Nuvelis Digital Ltd. By engaging our services or using our website (https://www.nuvelisdigital.com), you agree to these Terms.

1. INTRODUCTION

These Terms form a legally binding agreement between you (the "Client") and Nuvelis Digital Ltd regarding our website, services, products, and platforms.

2. SERVICES

We provide digital marketing and website services, including but not limited to website creation, SEO, social media, CRM setup, content creation, PPC, and other digital marketing tools. Use of these services implies acceptance of these Terms. Certain services may incorporate or rely on third-party platforms, which are governed by their own terms and conditions.

3. CLIENT RESPONSIBILITIES

Clients must provide accurate, complete, and up-to-date content, data, and contact information. You are responsible for:

  • Any content submitted for publication or integration
  • Ensuring you own or have the right to use all materials provided to us
  • Maintaining backups of your own data
  • Complying with all applicable laws and regulations (including accessibility laws where relevant)
4. LICENCES AND RIGHTS

You retain ownership of all content supplied to us. You grant Nuvelis Digital Ltd a limited, non-exclusive licence to use such content solely for the purpose of delivering the agreed services. We reserve the right to suspend or revoke access to services if these Terms are breached.

5. ACCOUNT REGISTRATION

Certain services may require account registration. You agree to provide accurate contact details and to keep login credentials confidential. You are responsible for all activity conducted under your accoun

6. FEES, PAYMENTS & REFUNDS

All services are subject to fees agreed during onboarding or in writing. Ongoing monthly services require 30 days’ notice for cancellation. Setup fees, one-off charges, and annual fees are non-refundable unless otherwise agreed in writing. You are responsible for any applicable taxes. Payments may be processed via third-party payment providers.

6a. PRICE ADJUSTMENTS

We may review our fees annually to reflect changes in operational costs, market conditions, or the services provided. Fees may increase in line with changes in the Consumer Price Index (CPI). Clients will be given at least 30 days’ written notice of any such changes before they take effect.

If your project or service expands beyond the originally agreed scope, we may propose additional fees, which will be confirmed with you in writing before proceeding.

For long-term agreements, annual fee reviews will follow this CPI-linked approach, unless otherwise agreed in writing

7. THIRD-PARTY SERVICES

Some services rely on third-party software, platforms, or integrations. Nuvelis Digital Ltd is not responsible for the availability, performance, or terms of these third-party services. Your use of such tools is subject to their respective terms.

8. CONTENT AND INTELLECTUAL PROPERTY

You warrant that any content provided does not infringe third-party rights. We may use licensed stock assets or AI-generated content where appropriate; you are responsible for reviewing and approving all content prior to publication. We reserve the right to remove or refuse content that breaches these Terms or applicable laws.

9. USER CONDUCT

You agree not to:

  • Use our services for unlawful, harmful, or unethical purposes
  • Attempt to access restricted systems or data without authorisation
  • Interfere with or disrupt our platforms or infrastructure
  • Scrape, copy, reverse-engineer, or exploit our systems or services
10. DATA PROTECTION

We process personal data in accordance with UK GDPR and our Privacy Policy. You confirm that any personal data you provide has been lawfully obtained and that you have the right to share it with us.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Nuvelis Digital Ltd shall not be liable for indirect, incidental, or consequential losses. Our total liability for any claim shall not exceed the total fees paid by you in the three (3) months preceding the claim.

12. INDEMNITY

You agree to indemnify and hold harmless Nuvelis Digital Ltd, its directors, and representatives from any claims, damages, losses, or costs arising from your breach of these Terms or misuse of our services.

13. WEBSITE COMPLIANCE AND ACCESSIBILITY

You are responsible for confirming whether your organisation qualifies as a micro-enterprise under the European Accessibility Act or other relevant legislation. Where accessibility compliance is required, this must be agreed and scoped in advance. We accept no liability for non-compliance resulting from incomplete or inaccurate instructions.

14. TERMINATION

We reserve the right to suspend or terminate services if you breach these Terms. Upon termination, websites and related assets will revert to Nuvelis Digital Ltd unless otherwise agreed in writing.

15. FORCE MAJEURE

We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, cyber incidents, or third-party service outages.

16. NOTIFICATIONS AND UPDATES

We may update these Terms from time to time. Material changes will be communicated to active Clients via email or our platform. Continued use of our services constitutes acceptance of the updated Terms.

17. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

18. CONTACT DETAILS

Nuvelis Digital Ltd
Company Registration No: 16833052
Authorised Representative: Ian Wiseman
Email: ian.wiseman@nuvelisdigital.com
Website:
www.nuvelisdigital.com
Registered Office: 16 Milbank Way, Steventon, Oxfordshire, OX13 6FF